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Frequently Asked Questions

Note: this section is still undergoing development and will be extended in time.


How long does it take for my website to be setup and ready to use?
We will setup your account as soon as possible after you have placed your order (usually within 12 hours). Once you have received your welcome email (which is sent to you upon your account creation), you can login to your account and upload your website.
 
Do you offer a 30-day money back guarantee?
No. Since new customers are paying directly for one year and since our prices are very reasonable, MyServer.be does not offer a 30-day money back guarantee. This may of course be revised in the future.
 
If I sign up with one of your hosting plans now, can I upgrade/downgrade later?
Of course! You can at anytime, upgrade or downgrade your account without any processing fees or interruption of service. All you have to do is to let us know what hosting plan you would like to upgrade/downgrade to. We can also customize a plan to fit your exact needs.
 
What if i still can't find an answer to my question?
If you still haven't found an answer, please contact our knowledgeable and friendly support staff!
 
 

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